The Capitec app is a mobile banking application provided by Capitec Bank.
It allows customers to access their accounts, make transactions, and manage their finances conveniently from their mobile devices.
You can download the Capitec app from the Google Play Store or the Apple App Store.
Once downloaded, you can log in using your Capitec account credentials and enjoy various features and services offered by the app, including the ability to reverse debit orders and perform other banking activities.
This app come with a ton of benefits, but there are times where you can make a wrong transaction.
In this guide I will show you a step by step guide on how to reverse capitec cash send.
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How to reverse money on capitec app
To reverse money using the Capitec app, follow these steps:
1. Open the Capitec app on your mobile device.
2. Log in to your account using your login credentials.
3. Click on the “Transact” tab located at the bottom menu.
4. Select “View transaction history.”
5. Find the transaction you want to reverse and click on it to open the details.
6. At the bottom of the transaction details, you will see a “Reverse transaction” button. Click on it.
7. A pop-up message will appear asking for confirmation to reverse the transaction. Click “OK” to confirm.
8. The reversal process will begin, and you will receive a confirmation message once it is complete.
It’s important to note that there are certain conditions and limitations when reversing a payment using the Capitec app:
You can only reverse payments that were made using the Capitec app.
Payments that have already been processed and paid out may not be reversible.
If the recipient disputes the reversal, Capitec may investigate further and require additional information or evidence from you.
The time taken for completion of the reversal may vary depending on specific circumstances, but it generally takes up to 48 hours.
If you encounter any difficulties during this process or need further assistance, you can contact Capitec for support through their customer service channels: personal banking 0860 10 20 43, business banking 0860 30 92 50, or WhatsApp 067 418 9565.
You can also visit their website for more information and support resources related to reversing transactions using their app
Can I reverse a payment with capitec?
Yes, you can reverse a payment with Capitec. The Capitec app has a feature that allows users to reverse certain money transactions. This provides a safety net in case there are any errors or mistakes made during the transaction process.
How much does it cost to reverse payment on capitec app?
To reverse a payment on the Capitec app, it will cost you R5.00 for a disputed debit order within the last 40 days, R7.00 to reverse a payment request to your Capitec account within the last 40 days, R160.00 to reverse a payment request to another bank account within the last 40 days, and R10.00 for unsuccessful disputes related to local/international card machine/online/scan-to-pay/telephone purchases within the last 60 days.