How to Buy Electricity Using Capitec Without App

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Always convenience is key, especially when it comes to managing our daily necessities like electricity.

I’ve discovered a straightforward solution for those moments when you’re out of electricity and need a quick, hassle-free way to top up, all without the complexity of modern apps or internet services.

If you’re like me, preferring simplicity and efficiency in your transactions, this guide is tailored for you.

It’s a practical walkthrough, designed to empower you with the knowledge to buy electricity easily using a method that’s often overlooked but incredibly accessible.

Buying Electricity with Capitec via USSD

Purchasing electricity can seem daunting, especially if you’re unfamiliar with the process.

Capitec Bank offers a simple USSD (Unstructured Supplementary Service Data) service that lets you buy electricity directly from your phone without needing any internet connection or mobile app.

Here’s how to do it, broken down into easy steps:

1. Initiate the USSD Session

Start by dialing the USSD code: On your mobile phone’s keypad, enter *120*3279# and then press the call button. This code connects you to Capitec’s Mobile Banking service.

2. Navigate the USSD Menu

Access the ‘Buy’ menu: After dialing the USSD code, a menu will appear on your screen. Look for the option labeled ‘Buy’ and select it. This can usually be done by typing the number next to the ‘Buy’ option and pressing send.

3. Select ‘Electricity’

Choose to buy electricity: The next screen will present various services you can purchase. Select ‘Electricity’ by typing the corresponding number and sending it.

4. Choose the Account

Select the account to charge: You’ll be prompted to choose the account from which the purchase amount will be deducted. If you have multiple accounts with Capitec, make sure to select the correct one. Enter the number beside the chosen account and send.

5. Enter the Purchase Amount

Specify how much electricity you want to buy: You might be given options for preset amounts of electricity to buy or the option to enter a specific amount.

If entering a custom amount, make sure it meets any minimum or maximum requirements set by your electricity provider.

6. Provide the Meter Number

Enter the electricity meter number: This is a crucial step. You must enter the correct meter number for the electricity to be correctly allocated. Double-check the number before confirming.

This number is usually found on your electricity meter or on a previous electricity bill.

7. Confirm with Your PIN

Complete the transaction: To finalize the purchase, you’ll be asked to enter your Mobile Banking PIN. This step ensures the security of your transaction. Make sure to keep your PIN private and never share it with anyone.

8. Receive Your Electricity Token

Get your token: After the transaction is successful, you’ll receive an electricity token. This is a unique code that you’ll need to enter into your electricity meter to redeem the purchased units. The token will be displayed on your phone’s screen, and you might also receive it via SMS.

9. Redeeming the Token

Enter the token into your meter: Go to your electricity meter and enter the token code to load the purchased electricity units. The process for entering the code may vary depending on the meter, so refer to the meter’s manual or contact your electricity provider if unsure.

10. Viewing Purchase History

Note on viewing past purchases: While you can see the tokens for electricity you’ve bought previously using the USSD service, it’s important to remember that you cannot share this history through the USSD menu.

For record-keeping, you might want to manually note down or take screenshots of significant transactions.

Tips for a Smooth Transaction

Ensure sufficient funds: Before making a purchase, check that you have enough money in the selected Capitec account to cover the electricity amount you intend to buy.

Keep your phone handy: The USSD session has a time limit. If you take too long to respond at any step, the session may time out, and you’ll have to start over.

Write down the meter number: To avoid errors, have your electricity meter number written down or saved on your phone for easy access during the purchase process.

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