How To Change SASSA SRD Grant Phone Number

I recently needed to update the phone number associated with my SASSA SRD Grant.

It turned out to be easier than I expected, and I’m here to share my experience and guide you through the process step-by-step.

I know it can be frustrating dealing with government websites and processes, but trust me, this one is straightforward.

Whether you’ve lost your old phone, changed your number, or simply made a mistake during your initial application, changing your SASSA SRD Grant phone number is a task you can easily tackle yourself.

All you need is your South African ID number, your SASSA application ID, and a few minutes of your time.

Let’s dive in and get your contact information updated!

Steps to change your SASSA SRD Grant Cellphone Number

1. Gather Your Information:

13-digit South African ID number: The same one you used when applying for the SRD grant.

6-digit Application ID (AppID): This was given to you by SASSA when you applied or reapplied for the grant.

You might find it in confirmation messages or emails.

2. Visit the SASSA Website:

Go to the official SASSA SRD website:

Click on the “Update Your Contact Details” link (

3. Verify Your Identity:

Enter your 13-digit South African ID number.

Enter your 6-digit Application ID.

Double-check both numbers for accuracy, as mistakes can delay the process.

4. Submit Your Request:

Click on the “Submit” button.

You will likely receive a confirmation message on the screen.

5. Wait for the Confirmation SMS:

SASSA will send an SMS to your old phone number. This message will contain a secure link.

6. Click on the Link in the SMS:

The link will take you to a SASSA webpage where you can enter your new phone number.

7. Enter Your New Phone Number:

Type your new phone number carefully.

Double-check to make sure you’ve entered the correct number.

8. Submit Your New Number:

Click on the “Submit” button to finalize the change.

Important Things to Remember:

You can only update your contact details once every 24 hours. So, make sure you enter the correct information the first time.

Keep your old phone number active until you receive the SMS with the link to change it.

If you don’t receive the SMS within a reasonable time, contact the SASSA call center at 0800 601 011 for assistance.