How To Check Your SRD R350 Appeal Status

I remember when I first heard my R350 grant application had been rejected. It was a real blow.

So, I decided to appeal, hoping to have my case reconsidered.

It was a bit nerve-wracking, though, because I wasn’t sure how the whole process worked.

To get some peace of mind, I wanted to check on my appeal status, and I had to figure out how to do it.

It turned out to be pretty straightforward once I knew where to look.

If you’re in a similar situation, let me walk you through it, step-by-step, just like I experienced it myself.

It’s easy if you know what to do!

Step-by-Step Guide to Check Your SRD R350 Appeal Status

Go to the Correct Website: Open your internet browser and go to the official SASSA appeals website: https://srd.sassa.gov.za/appeals/appeal

Find the Appeal Section: On the website's main page, you should see a button or a link that says something like "Click here to lodge an appeal or check appeal status." Click on it.

Enter Your Information: You'll be asked to enter two key pieces of information:

Your South African ID number

The phone number you used when you first applied for the R350 grant

Get Your Verification PIN: After entering your information, click on "Send PIN." SASSA will send a text message (SMS) to your phone. This message will contain a special code called a verification PIN.

Enter the PIN: Type the PIN you received into the box on the website and click "Submit."

View Your Appeal Status: Now you'll see the current status of your appeal. Here are some common statuses you might see:

  • Pending: This means your appeal is still being reviewed by SASSA.
  • Approved: Great news! Your appeal was successful.
  • Rejected/Declined: Unfortunately, your appeal was not approved. The website may provide a reason for the rejection.

Important Tips:

  • Check Regularly: If your status is "Pending," keep checking back. It can take some time for SASSA to process appeals.
  • Contact SASSA: If you have any questions or your appeal status doesn't seem right, you can contact SASSA directly for assistance. You can call their helpline or visit a SASSA office.

What to Do If Your Appeal Is Rejected:

If your appeal is rejected and you believe it was a mistake, you may have options for further review or reconsideration. The SASSA website or helpline can guide you on what steps to take next.