Have you ever found yourself needing to buy electricity but without access to the FNB app or a nearby store?
I’ve been there, and I know it can be a real hassle, especially when you’re pressed for time or in an area with poor internet connectivity.
That’s why I want to share a straightforward solution that has worked wonders for me and can do the same for you.
This guide will walk you through the process of purchasing electricity using FNB’s cellphone banking feature, step by step.
No app downloads, no waiting in lines, just a simple, effective method to ensure you’re never left in the dark again.
Let’s dive into how you can keep the lights on with just a few taps on your phone.
Steps to Buy Electricity Using FNB Without App
Here’s a detailed, step-by-step guide for buying electricity using FNB without the app, tailored for readers who might not be familiar with the process.
Step 1: Initiate the USSD Session
On your mobile phone, open the dial pad and enter the USSD code 120277#. This code is your gateway to accessing FNB’s mobile services without needing an app. Press the call button to start the session.
Step 2: Access the ‘Prepaid’ Menu
After a brief moment, a menu will appear on your screen. Look for the option labeled ‘Prepaid’ and select it. This might involve typing the number next to the ‘Prepaid’ option and pressing send.
Step 3: Choose the Service Type
You’ll be directed to a new menu where you can choose between ‘Airtime’, ‘Data’, or ‘Electricity’. Since you’re interested in buying electricity, select the ‘Electricity’ option. Again, enter the corresponding number and press send.
Step 4: Enter Your Meter Number
You’ll be prompted to enter the meter number for which you’re buying electricity. This number is usually found on your electricity meter or on a previous electricity bill. Type in the meter number carefully to ensure accuracy.
Step 5: Select the Purchase Amount
Next, you’ll need to specify how much electricity you want to buy. There might be preset amounts to choose from, or you might need to enter a specific value. Choose the amount that suits your needs and budget.
Step 6: Confirm Your Purchase
Before the transaction is processed, you’ll be asked to review and confirm your purchase. This will include the meter number and the amount of electricity you’re buying. If all the details are correct, select ‘Confirm’ to proceed.
Step 7: Transaction Completion
Once you confirm, the transaction will be processed. It might take a few moments, but you should soon receive a message indicating that your purchase was successful. This message will include a voucher or token number that represents the electricity you’ve bought.
Step 8: Load the Electricity
Finally, take the voucher or token number you received and enter it into your electricity meter. The method for doing this can vary depending on your meter, so follow the instructions specific to your device. Once entered correctly, your meter balance will be updated with the newly purchased electricity.
Safety Tips:
Always double-check the meter number you enter to avoid buying electricity for the wrong meter.
Keep your USSD banking PIN confidential to prevent unauthorized access to your account.
After completing the transaction, log out from the USSD session for added security.
Troubleshooting:
If the USSD session expires or fails, start over from step 1. USSD sessions can be sensitive to network delays.
Should you encounter any errors during the process, such as incorrect meter number or transaction failures, contact FNB customer support for assistance.