MTN offers a convenient solution for those moments when you run out of airtime or data.
The services, MTN XtraTime and MTN XtraByte provide a lifeline by allowing you to borrow airtime or data, ensuring continuous connectivity.
This guide offers a comprehensive, easy-to-follow walkthrough on how to borrow airtime or data from MTN, tailored for beginners and accessible even to those not well-versed in using tech services.
Eligibility Criteria for Borrowing Airtime
The eligibility requirements for borrowing airtime from MTN, through their service MTN XtraTime, typically include:
- Prepaid Customer Status: You must be a prepaid subscriber of the MTN network.
- Registered Phone Number: Your phone number should be actively registered on the MTN network.
- Duration of Network Usage: You should have been using your MTN line for a certain period, usually at least three months.
- Credit Usage History: Your history of recharging and using credit plays a role. MTN often considers how regularly you recharge your phone and your average monthly spend on their services.
- Previous Loan Repayments: If you’ve borrowed airtime in the past, your repayment history might be taken into account. Timely repayment of previous loans can be beneficial.
- Account Standing: Your MTN account should be in good standing, without any major issues or irregularities in its history.
How to Loan Airtime from MTN
Step-by-Step Guide to Borrow Airtime from MTN
- Check Eligibility: Ensure you are a prepaid customer with an active, registered MTN number for at least three months.
- Access the Service:
- South Africa: Dial 1362#, select “Emergency Recharge.”
- Navigate the Menu: After dialing, a menu appears. Here, select the option to borrow airtime.
- Choose Amount: The menu will display different borrowing amounts. Select one that meets your needs.
- Confirm Transaction: Follow the prompts to confirm your selection. A confirmation message will be sent upon successful transaction.
- Alternative Method – MyMTN App:
- Download the MyMTN app from the Google Play store or Apple Store.
- Sign up for a new account or log in if you already have one.
- Navigate to “Bundle” at the bottom of the page.
- Scroll down to “AirTime Loan.”
- Select the desired amount and confirm the transaction with the PIN code sent via SMS.
How to Loan Data from MTN
Step-by-Step Guide to Borrow Data from MTN
- Dial the USSD Code:
- South Africa: 1362#
- Select ‘Borrow Data’: Choose the ‘Borrow Data’ option from the menu.
- Choose Data Amount: Select the amount of data you wish to borrow from the options.
- Confirm the Transaction: Confirm your selection and wait for a confirmation message.
- Using MyMTM App:
- Follow the initial steps to download and sign in to the MyMTM App.
- Select “Bundle” and then “AirTime Loan” for data.
- Choose the desired data amount and confirm with the PIN code.