This guide will walk you through the process of updating your banking details for receiving the SASSA SRD R350 grant.
We’ll break down each step into simple instructions, making it easy for anyone, regardless of technical experience, to follow along.
Before you begin, make sure you have the following information ready:
- Your South African ID number (13 digits) or asylum seeker/special permit file number and passport number
- Your registered cellphone number
- Your new bank account details:
- Bank name
- Account number
- Branch code
- Account type (savings or current)
Here’s how to update your SASSA banking details:
1. Visit the SASSA Website:
- Open your preferred web browser and go to the official SASSA website: https://srd.sassa.gov.za/.
2. Select Your User Type:
- On the SASSA website, you’ll see two options: “South African ID Holder” and “Asylum Seekers and Special Permit Holders.” Choose the option that applies to you.
3. Create an Account (if needed):
- If you haven’t already, create an account on the SASSA website. Click on “Register” and provide your personal information and SRD grant details.
- For asylum seekers and special permit holders: You’ll need your file number, passport number, and cellphone number to register.
4. Login (if you have an account):
- If you already have an account, enter your ID number or file number and password to log in.
5. Navigate to “Change Banking Details”:
- Once logged in, look for the section called “Change Banking Details” or similar. It might be under “My Profile” or “Account Settings.”
6. Verify Your Identity:
- You’ll be asked to verify your identity. For South African citizens, this means entering your 13-digit ID number. Asylum seekers and special permit holders will need to provide their file number, passport number, and cellphone number.
- After entering your details, you’ll receive an SMS with a secure link to your registered phone number. This link is unique to you and shouldn’t be shared with anyone.
7. Click on the Secure Link:
- Open the SMS you received and click on the secure link. This will take you to a secure page where you can update your bank details.
8. Choose Your Payment Method:
- You’ll be given different payment options to choose from. Select “Bank Payment” since you want to update your bank details.
9. Enter Your New Bank Details:
- Carefully enter your new bank account details: bank name, account number, branch code, and account type.
- Important: Ensure the bank account is registered in your name. SASSA cannot deposit your grant into someone else’s account.
10. Review and Submit:
- Double-check all the information you entered, especially your bank details, to avoid any errors.
- Once you’re sure everything is correct, click the “Submit” button.
11. Verification and Processing:
- After submitting, you might be asked for additional information to verify your identity. Provide this information accurately.
- SASSA typically takes 5 to 7 business days to verify and update your bank details in their system. However, this timeframe may vary depending on the number of applications they receive.
- During this waiting period, monitor your registered phone number for updates from SASSA.
12. Update Confirmation:
- Once SASSA approves your updated bank details, you’ll receive an SMS confirmation on your registered phone number.
- You can also log in to the SASSA web portal and check your profile to confirm if your banking information has been successfully updated.
Additional Tips:
- Updating your bank details won’t affect any existing payments due before the approval.
- After approval, your future grant payments will be deposited into your updated bank account within the next payment cycle.
- If you encounter any difficulties during the process, don’t hesitate to contact the SASSA Contact Centre at 0800 601 011 for assistance.