Quick Method to Close Your Discovery Bank Account

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To close your Discovery Bank account, you can follow the step-by-step tutorial outlined below.

It’s important to ensure your account is ready to be closed, meaning there are no pending dues or negative balances.

If there are, you must clear them first. Keep in mind that the account closing process might take at least 5 working days after you’ve instructed the bank.

Also, consider having an alternative bank account ready before initiating the closure process.

Steps to Close Discovery Bank Account by Visiting the Branch:

  1. Locate the Nearest Branch: Find a Discovery Bank branch closest to your location.
  2. Carry Identity Proof: Take a valid identity document with you.
  3. Visit the Branch: Go to the chosen Discovery Bank branch.
  4. Approach the Help Desk: Look for the help desk or the accounts management section.
  5. Express Your Intent: Inform the bank officials that you wish to close your account.
  6. Explain Your Reason: You might be asked why you want to close the account. Provide your reason.
  7. Review the Settlement Quote: Go through the settlement amount which includes any closing balance and charges.
  8. Agree to the Quote: If you’re okay with the terms, the bank will proceed to close your account.

Steps to Close Discovery Bank Account by Calling Customer Care:

  1. Call Customer Care: Dial 0800 07 96 97 to reach Discovery Bank’s customer support.
  2. State Your Request: Tell the customer care representative that you want to close your account.
  3. Verification: Be prepared to answer some questions for account verification purposes.
  4. Provide Your Reason: Explain why you’re choosing to close your account.
  5. Agree to the Settlement Quote: After the discussion, if you agree to the settlement terms, the representative will process your account closure request.

Additional Information:

Contact Details of Discovery Bank:

Before closing your account, ensure you’ve redirected all direct deposits and automatic payments to your new account to avoid any disruptions.

The settlement quote provided by Discovery Bank is valid for 5 working days; if not accepted within this timeframe, the terms might change​​.