So, you’re in a bit of a pickle with your Cell C SIM card, huh? Whether it’s lost, not working, or stolen, don’t sweat it – I’ve got your back!
Ever heard of a SIM swap? It’s like magic, but real and super easy.
In this guide, I’m going to walk you through every step of the process to do a SIM swap on Cell C.
No jargon, no tech-speak – just simple, straightforward instructions that even your grandma could follow.
You’ll be back up and running in no time, chatting, texting, and surfing like nothing ever happened.
So, let’s roll up our sleeves and get your phone back on track!
Step-By-Step Guide On How to Do a SIM Swap on Cell C
1. Online SIM Swap
- Visit the Cell C Website: Go to the Cell C website using your internet browser on your computer or smartphone.
- Log in to Your Account: If you already have an account, log in using your username and password. If not, you may need to register for an account first.
- Navigate to the SIM Swap Section: Once logged in, find the section or option for SIM swap. This is typically located in the account management or services section.
- Enter New SIM Card Details: Input the number of your new SIM card as well as the number of your old SIM card into the designated fields.
- Follow the Prompts: Proceed by following the on-screen instructions provided by Cell C to complete the SIM swap process.
2. SMS SIM Swap
- Insert New SIM Card: Insert your new SIM card into your phone. Ensure that it is properly inserted and activated.
- Send SMS: Compose a new SMS message on your phone. In the message body, type the word “Swap”.
- Send to Cell C SIM Swap Number: Address the SMS to the Cell C SIM swap number: 084 767 8287.
- Follow Instructions: After sending the SMS, you will receive a reply containing further instructions. Follow these instructions to complete the SIM swap process.
3. USSD SIM Swap
- Insert New SIM Card: Insert your new SIM card into your phone and ensure it is activated.
- Dial USSD Code: On your phone’s keypad, dial the USSD code *147# and press the call button.
- Select SIM Swap Option: A menu will appear on your screen. Navigate through the options until you find the “SIM Swap” option.
- Follow Prompts: Select the SIM swap option and follow the prompts provided to complete the process.
4. In-Store SIM Swap
- Prepare Documentation: Gather your identification (ID) and the new SIM card you wish to activate.
- Visit Cell C Store: Locate a nearby Cell C store and visit during their operating hours.
- Speak to Representative: Inform the store representative that you need to perform a SIM swap.
- Verification Process: The representative will ask for your identification to verify your identity.
- Complete Process: Once your identity is confirmed, the representative will initiate the SIM swap process for you.
5. Cell C SIM Swap Contact Number
- Dial the Number: If you prefer to do the SIM swap over the phone, dial 084 135 from a landline or another cellphone.
- Follow Instructions: Listen to the automated prompts and select the appropriate option to initiate a SIM swap.
- Speak to Agent (Optional): If you prefer to speak to a customer service agent directly, dial 135 and select option 9 to connect with an agent who can assist you with the SIM swap process.
Now, you can easily perform a SIM swap on Cell C without the need for technical expertise.
Whether you choose to do it online, via SMS, USSD, in-store, or over the phone, Cell C offers multiple convenient options to cater to your preferences.